AgentX Shop
Seller support workspace
Workspace
OverviewInboxOrdersApprovals
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AgentX Shop
Seller support workspace
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OverviewInboxOrdersApprovals
Seller workspace

Support operations

Manage conversations that cross the AI boundary without losing the context AgentX already collected.

Open customer simulator ↗
4
Open conversations
2
Needs human
0
Human active
1
Pending approvals
Priority conversations
Human-required cases first
View inbox
Demo BuyerA1004
I want to refund order A1004. Parcel received: yes. Reason: damaged_item. Customer confirms photo/video evidence is available. Please process this refund request under the seller policy.
human required
Tran Van BA1002
The item from A1002 arrived damaged. Refund me.
human required
Nguyen Van AA1001
Where is my order A1001?
ai active
Le Van CA1003
I want to return A1003 because the size is wrong.
ai active
1.800.000₫
pending approval value
Review approvals
Commerce context
4 orders available to support tools