Human support
Inbox
Take over only when needed. AgentX stops responding while a human owns the conversation.
2 waiting for human
Le Van C
A1003CONV-1003·web
ai active
Customer
I want to return A1003 because the size is wrong.AgentX
I can help check whether A1003 is still inside the return window. AgentX handoff summary
Issue: I want to return A1003 because the size is wrong.
Context: Order A1003 · Channel: web
Why: No human handoff is currently required.
Next: AgentX can continue handling verified routine requests.